Module 1 | E-learning videos | |
---|---|---|
Unit 1 | 1.1 Concepts and challenges | |
Unit 2 | 1.2 Shift left, resources, measurement and reporting, continual improvementPage | |
Unit 3 | 1.3 Value and use of information technology | |
Unit 4 | 1.4 Part 1 : Value streams | |
Unit 5 | 1.5 Part 2 : Value streams for new service development and user support | |
Unit 6 | 1.6 Part 1 : Work prioritization | |
Unit 7 | 1.7 Part 2 : Sourcing | |
Unit 8 | 1.8 Practices – part 1 | |
Unit 9 | 1.9 Practices – part 2 | |
Unit 10 | 1.10 Practices – part 3 | |
Module 2 | Study Material, Sample papers and mock exams | |
Unit 1 | Study Course Material Part 1 | |
Unit 2 | Study Course Material Part 2 | |
Unit 3 | ITIL® 4 CDS Sample Paper 1 and Mock exam | |
Unit 4 | ITIL® 4 CDS Sample Paper 2 and Mock exam | |
Module 3 | Miscellaneous | |
Unit 1 | ITIL® 4 CDS Sample Paper and Rationales | |
Unit 2 | PeopleCert Exam Voucher and eBook | |
Unit 3 | Reference | |
Unit 4 | Special Offers | |
Unit 5 | Letter of Course Attendance is Mandatory | |
Unit 6 | Directory of all courses offered by 1 World Training | |
Unit 7 | Contact your Trainer | |
Unit 8 | Course Evaluation Form | |
Unit 9 | Survey Feedback Form: | |
Unit 10 | Customer Complaint Form | |
Module 4 | Other Trainings you might be interested to enroll in after watching free preview: | |
There are no units in this module. |