ITIL®4 Practitioner: Release Management module provides best practice guidance on how to make new and changed services and features available for use in line with the organisation’s policies and agreements between the organisation and its service consumers.
The ITIL 4 Practitioner: Release Management practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Release Management practice in their everyday work.
This course will help you to:
- Establish and maintain effective approaches to the release of services and service components across the organisation
- Ensure effective release of services and service components in the context of the organisation’s value streams and service relationships
- Reduce risks and losses resulting from releases
- Measure, assess and develop the Release Management practice capability in your organisation by using the ITIL Maturity Model.
Learning Objectives:
- Develop and uphold efficient methods for deploying services and service elements throughout the entire organization.
- Guarantee the efficient deployment of services and service components within the framework of the organization’s value streams and service connections.
- Mitigate risks and minimize losses stemming from service releases.
- Employ the ITIL Maturity Model to gauge, evaluate, and enhance the proficiency of the Release Management practice within the organization.
What You will Learn:
- Key concepts of the practice
- Processes of the practice
- Roles and competencies of the practice
- How information and technology enable the practice
- Role of partners and suppliers in the practice
- How the ITIL capability model can be used to develop the practice
- How the guiding principles support the practice.
Exam:
- 20 questions
- Multiple choice
- 13 out of 20 marks required to pass (65%)
- 30 minutes
- Closed book.
Prerequisites
For this course, you are required to have obtained your ITIL® 4 Foundation certificate. Even if your ITIL® 4 Foundation certificate is expired, you can still do any higher level ITIL® 4 course from 1 World Training. Every successful pass of an Peoplecert exam that belongs under the same Suite, will renew the previous expired certificates to the renewal date of the most recent Axelos Peoplecert exam.
Example: Even if the ITIL® 4 Foundation certificate is expired, has a due renewal date (for instance 1st July 2023), the ITIL® 4 Foundation is still considered a valid prerequisite and will be extended to the renewal date of ITIL® 4 Practitioner: Release Management, after successful acquisition of the latter.
Certification: On Passing Exam you become, ITIL® 4 Practitioner: Release Management.
ITIL®4 Practitioner: Release Management Practice Training is delivered in association with 1 World IT Solutions, ATO of PeopleCert Axelos Limited.
ITIL® is a registered trademark of Axelos Limited. All rights reserved.