ITIL®4 Specialist: Plan, Implement and Control with 2 attempts Exam Voucher for Axelos PeopleCert Certification – Self-Paced E-learning Training Videos – Axelos e-book included. Course code: ITIL4PIC-E-2

The ITIL®4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams.The individuals can demonstrate their understanding and application of the key concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximising value from these practices.

• ITIL® 4 Practitioner: Change Enablement
• ITIL® 4 Practitioner: Deployment Management
• ITIL® 4 Practitioner: Release Management
• ITIL® 4 Practitioner: Service Configuration Management
• ITIL® 4 Practitioner: IT Asset Management

This course will help you to:

• Define the key concepts, principles, value and challenges of ITIL 4’s five management practices
• Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
• Integrate the practices in the organisation’s value streams
• Understand the interfaces and synergies across these five practices
• Apply metrics and practice success factors to improve performance
• Measure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.

Learning Objectives:

• Clearly define the key concepts, principles, value, and challenges related to ITIL 4’s five management practices.
• Ensure that stakeholders comprehend the strategic and operational necessities for co-creating value and attaining business objectives.
• Integrate the practices seamlessly into the organization’s value streams.
• Understand the interfaces and synergies among these five practices.
• Utilize metrics and practice success factors to enhance performance.
• Measure, assess, and enhance the capabilities of the various practices covered using the ITIL Maturity Model.