Course Information

The industry-recognized CCC Professional Cloud Service Manager certification is recognized and supported by several key technology vendors and standards bodies. It provides you with a case study with related exercises such as multiple-choice questions and workbook activities. We made sure to include various high-quality reference materials that you can go back to throughout your career advancement.

Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Professional Service Manager certification and are now a member of the Cloud Credential Council’s global community.

Target Audience

The following departments benefit from CCC Professional Service Manager-certified professionals:

• Administrative/Management
• Human Resources
• LegalOperations
• Research & Development
• Other

CCC Professional Cloud Service Manager jobs include:

• Audit Managers
• Auditors of Cloud Computing Services
• Compliance Managers
• Email System Administrators
• Network Engineers / Administrators
• Risk Management Managers
• Security Engineers / Analysts
• Solution Architects
• System Administrators / Architects

Learning Objectives

Once you become CCC Professional Cloud Service Manager-certified, you will be able to:

• Recall Cloud service management terminology, definitions, and concepts
• Explain basic terminology related to Cloud service management
• Analyze an organization’s strategic assets and capabilities to successfully design, deploy, and run Cloud services
• Identify and explain the important roles involved in Cloud service management
• Compare the relationship between the Cloud provider and Cloud consumer
• Differentiate between potential risks and benefits of adopting a Cloud strategy
• Produce an initial Cloud adoption strategy
• Illustrate the benefits and drive the adoption of Cloud-based services within an organization
• Identify strategies to reduce risk and remove issues associated with the adoption of Cloud computing and Cloud-based services
• Analyze the impact of demand and how to “right-size” Cloud services at the design stage

Requirements

There are no formal requirements for the completion of the certification. It is recommended, however, to possess a basic understanding of Cloud concepts and vocabulary as well as hold a CCC Cloud Technology Associate certification. Learners further benefit from a strong background in IT service management.