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ISO IEC TR 20000-11:2015 official pdf copy licensed for 1 user

Name: ISO IEC TR 20000-11:2015 official pdf copy licensed for 1 user | SmartWorlds.ORG
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ISO/IEC TR 20000-11:2015 Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®

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