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ITIL®4 Practitioner: Monitoring and Event Management Live Online Training in English with Official PeopleCert Certification Exam 2 Attempts & Official Axelos Main Guide E-book Included. ITIL4MEM-L-2

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Included in Purchase:

  • Official Axelos e-book main guide for ITIL® 4 Monitoring and Event Management
  • E-learning (Recorded Videos covering the entire syllabus)
  • Official Online Web Proctored ITIL ® 4 Practitioner: Monitoring and Event Management PeopleCert / Axelos Exam Vouchers, 2 attempts (Take2) Included
  • 12 months access to e-learning videos developed by 1WORLDTRANING’s PeopleCert Accredited Trainers
  • 12 months validity for Official PeopleCert online exam voucher
  • The student version of ITIL® 4 Practitioner: Monitoring and Event Management Training Accredited Courseware by PeopleCert
  • By passing the Peoplecert Exam of ITIL® 4 Practitioner: Monitoring and Event Management you will also renew expiry date of all other ITIL 4 Axelos Certificates you already hold by 3 years.
  • Average Course Completion Time: 5 days
  • 2 Official Axelos PDFs of Sample Papers
  • Online Simulation of 2 Official Axelos Sample Papers
  • Access to the trainer for any questions
  • Letter of Course Completion – A Mandatory PeopleCert requirement for proof of Training from Authorized Training Provider
  • Mobile Friendly
  • 10 PDUs for Self-Paced E-learning
  • All candidates who enroll in Peoplecert courses, will get PeopleCert community Essential membership for free, and have free access to many resources and features.

$ 609.00 USD $ 1,218.00 USD

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This module provides guidance on how to systematically observe services and service components, and record, report and respond to selected changes of state identified as events.

The ITIL®4 Practitioner: Monitoring and Event Management practice module is for IT professionals who want to prove and validate their skills in this practice area.

This course will help you to:

  • Improve IT service availability
  • Proactive or early detection of incidents and problems
  • Understand service health
  • Boost availability and performance reportingReduce cost of outages and a reduction in ‘firefighting’-style approaches to incidents
  • Raise visibility of and manage dependencies that impact service value stream performance.
  • Measure, assess and develop the ITIL®4 Practitioner: Monitoring and Event Management practice capability in your organisation by using the ITIL Maturity Model.

The ITIL®4 Practitioner: Monitoring and Event Management practice module is designed for IT professionals seeking a structured approach to observing services and service components. It enables them to effectively record, report, and respond to specific changes of state that are recognized as events.

ITIL®4 Practitioner: Monitoring and Event Management training is designed to support candidates in achieving the necessary knowledge and capabilities to be awarded as an Incident Manager.

Learning OBJECTIVES

  • Identify early warnings of potential IT service interruptions or degradation.
  • Enhance IT service availability by proactively detecting incidents and problems.
  • Gain a comprehensive understanding of service health.
  • Improve availability and performance reporting.
  • Reduce costs associated with outages and minimize reactive incident handling.
  • Increase visibility and effectively manage dependencies that impact service value stream performance.
  • Measure, assess, and enhance the Monitoring and Event Management practice capability within their organization using the ITIL Maturity Model.
CONTENTS
  • Key concepts of the practice
  • Processes of the practice
  • Roles and competencies of the practice
  • How information and technology enable the practice
  • Role of partners and suppliers in the practice
  • How the ITIL capability model can be used to develop the practice
  • How the guiding principles support the practice.

Exam:

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.
Prerequisites

For this course, you are required to have obtained your ITIL® 4 Foundation certificate. Even if your ITIL® 4 Foundation certificate is expired, you can still do any higher level ITIL® 4 course from 1 World Training. Every successful pass of an Peoplecert exam that belongs under the same Suite, will renew the previous expired certificates to the renewal date of the most recent Axelos Peoplecert exam.

Example: Even if the ITIL® 4 Foundation certificate is expired, has a due renewal date (for instance 1st July 2023), the ITIL® 4 Foundation is still considered a valid prerequisite and will be extended to the renewal date of ITIL 4 Practitioner: Monitoring and Event Management, after successful acquisition of the latter.

Certification: On Passing Exam you become, ITIL 4 Practitioner: Monitoring and Event Management.

ITIL®4 Practitioner: Monitoring and Event Management Training is delivered in association with 1 World IT Solutions, ATO of PeopleCert Axelos Limited.
ITIL® is a registered trademark of Axelos Limited. All rights reserved.

 

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