ITIL® 4 Specialist: Create Deliver and Support (CDS) Certification Training

Module 1 E-learning videos
Unit 1 1.1 Concepts and challenges  
Unit 2 1.2 Shift left, resources, measurement and reporting, continual improvementPage  
Unit 3 1.3 Value and use of information technology  
Unit 4 1.4 Part 1 : Value streams  
Unit 5 1.5 Part 2 : Value streams for new service development and user support  
Unit 6 1.6 Part 1 : Work prioritization  
Unit 7 1.7 Part 2 : Sourcing  
Unit 8 1.8 Practices – part 1  
Unit 9 1.9 Practices – part 2  
Unit 10 1.10 Practices – part 3  
Module 2 Study Material, Sample papers and mock exams
Unit 1 Study Course Material Part 1  
Unit 2 Study Course Material Part 2  
Unit 3 ITIL® 4 CDS Sample Paper 1 and Mock exam  
Unit 4 ITIL® 4 CDS Sample Paper 2 and Mock exam  
Module 3 Miscellaneous
Unit 1 ITIL® 4 CDS Sample Paper and Rationales  
Unit 2 PeopleCert Exam Voucher and eBook  
Unit 3 Reference  
Unit 4 Special Offers  
Unit 5 Letter of Course Attendance is Mandatory  
Unit 6 Directory of all courses offered by 1 World Training  
Unit 7 Contact your Trainer  
Unit 8 Course Evaluation Form  
Unit 9 Survey Feedback Form:  
Unit 10 Customer Complaint Form  
Module 4 Other Trainings you might be interested to enroll in after watching free preview:
There are no units in this module.

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